Darla
Vest & Plus Fours From: I'm with stupid
Karma: 14 Posts: 861
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Dumb Asses
« on: September 29, 2010, 09:45:03 AM » |
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How f'in hard is it for SEARS to fulfill there warranty agreement...... Service guy comes out last week and says the plenum isn't the right size for our unit that was installed 4 years ago. So he says someone will call us within 24 hours. It is Wednesday, and NO ONE CALLED. So I called! TRANSFERED 7 times.... Does anyone know what the hell they are doing........
So the last person I spoke to was in the rapid Resolution department. Well she notated everything and says they should contact us within 24/48 hours. Only time will tell......
I also got the number for the national complaint department..... Guess who is calling.
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gleek
Flak Jacket
Karma: 107 Posts: 9511
OfflineE chu ta!
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Re: Dumb Asses
« Reply #1 on: September 29, 2010, 12:05:52 PM » |
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Plenum sounds like a body part or, more specifically, an appendage.
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Woman, open the door, don't let it sting. I wanna breathe that fire again.
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MFAWG
Rich Corinthian Leather Jacket
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Re: Dumb Asses
« Reply #2 on: September 29, 2010, 04:19:18 PM » |
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Plenum sounds like a body part or, more specifically, an appendage.
Yes it does, but it sounds more like an orifice... |
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The things that will destroy America are prosperity at any price, peace at any price, safety first instead of duty first, the love of soft living and the get rich quick theory of life. -- Teddy Roosevelt
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Aske
Lederhosen
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Re: Dumb Asses
« Reply #3 on: September 29, 2010, 04:27:48 PM » |
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peen0rz.
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Russia has invaded a sovereign neighboring state and threatens a democratic government elected by its people. Such an action is unacceptable in the 21st century. -- Chimpy McFlightsuit, CEO of Bu$hco Industries of 'Merka |
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SearsCares
Newbie
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Re: Dumb Asses
« Reply #4 on: September 30, 2010, 10:25:23 AM » |
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Dear Darla, I came across your post here and wanted to offer help. I'm terribly sorry to hear of the trouble you've encountered with our repair department. Sears strives itself on maintaining the highest levels of customer service in the repair industry; we've obviously let you down. I'm Scott with Sears Cares Escalations; we'd like to help. At your convenience please contact my office via email at searscares@searshc.com so that we can assist with resolving this issue. Please provide us a contact number and we will call you at your convenience. In addition, include your screen name (Darla) in the email so we can reference to your case. Thank you, Scott J. Sears Cares |
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stroh
Sleeveless Hoodie From: Impact Crater Springs, CA
Karma: 155 Posts: 16135
OfflineWe're doomed!
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Re: Dumb Asses
« Reply #5 on: September 30, 2010, 10:28:50 AM » |
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Dear Darla, I came across your post here and wanted to offer help. I'm terribly sorry to hear of the trouble you've encountered with our repair department. Sears strives itself on maintaining the highest levels of customer service in the repair industry; we've obviously let you down. I'm Scott with Sears Cares Escalations; we'd like to help. At your convenience please contact my office via email at searscares@searshc.com so that we can assist with resolving this issue. Please provide us a contact number and we will call you at your convenience. In addition, include your screen name (Darla) in the email so we can reference to your case. Thank you, Scott J. Sears Cares Most Excellent. Well done Scott. Thanks for visiting, and welcome to GolfHos. |
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MFAWG
Rich Corinthian Leather Jacket
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Re: Dumb Asses
« Reply #6 on: September 30, 2010, 11:49:01 AM » |
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Dear Darla, I came across your post here and wanted to offer help. I'm terribly sorry to hear of the trouble you've encountered with our repair department. Sears strives itself on maintaining the highest levels of customer service in the repair industry; we've obviously let you down. I'm Scott with Sears Cares Escalations; we'd like to help. At your convenience please contact my office via email at searscares@searshc.com so that we can assist with resolving this issue. Please provide us a contact number and we will call you at your convenience. In addition, include your screen name (Darla) in the email so we can reference to your case. Thank you, Scott J. Sears Cares |
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The things that will destroy America are prosperity at any price, peace at any price, safety first instead of duty first, the love of soft living and the get rich quick theory of life. -- Teddy Roosevelt
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MFAWG
Rich Corinthian Leather Jacket
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Re: Dumb Asses
« Reply #7 on: September 30, 2010, 11:49:51 AM » |
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The things that will destroy America are prosperity at any price, peace at any price, safety first instead of duty first, the love of soft living and the get rich quick theory of life. -- Teddy Roosevelt
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