Is baumas2 one of the users on the laptop?
What other users do you see when you are on this screen?
No. It's just what has always come up in the Windows login.
RID ADMIN? Lock?
03f4 ASPNET
01f5 Guest dis/lock
03f6 HelpAssistant dis/lock
01f4 MDTLCLADM ADMIN dis/lock
03f3 SMSCLiTToknLocalAcct&
03f8 SUPPORT_388945a0 dis/lock
That's interesting that there's no baumas2 in that list. It's possible that account was deleted or maybe it's a network account that uses the SMSCLitTokn... account as a local proxy. (?)
I have a couple of ideas to try if you get a chance to work on the machine this week.
Idea #1a) Instead of resetting the MDTLCLADM account to mike, I'd try blanking it out.
In these instructions, it recommends using an asterisk to blank out the password
7 - Finally, the part we have been waiting for. For best results, leave the password blank by typing an asterisk * (don't worry you can change it later) and press Enter then type y and Enter to acknowledge that you want to change the password.
8 - Type ! (exclamation point) to exit, then at the next question "What to do", type q then y to write to the files. You should see "Edit Complete"
b) In fact, in the FAQ for that utility, they recommend blanking vs. changing the password
It seems to change the password, but NT won't agree.
* The NTFS code wasn't that great after all (probably didn't write things properly)
* My code wasn't that great after all. (it didn't change or changed in the wrong place. The V struct is still marked "here be dragons..")
* Try blanking the password instead (entering * at the prompt), this may straighten things out. In fact, reports indicate: BLANKING RECOMMENDED!
* If it still won't work, see the previous solution.
* Blanking will probably be the only option beginning from some release in 2008.
c) Remove the cd, reboot to windows, and try logging in as MDTLCLADM (instead of baumas2) with no password (not a blank, not an asterisk, just don't enter anything in the password field)
Idea #2It's weird that in your list it says that the MDTLCLADM account is disabled/locked. In the screen where you're editing the MDTLCLADM account. I would see if you can uncheck it if it says that account is disabled/locked.
[ X ] Disabled